Adept use of technology can make mobile workers measurable and also increase workforce productivity. But this is still early days and is really only being utilised in some industries. In our new management brief – Mobile Workforce Management Guide 2015 – we detail the results of an IBM survey where participants were asked to “estimate the extent to which mobility has improved overall workforce productivity today.” Interestingly, in three years time 40% expect improvements of 10-20% and 36% are looking for improvements of greater than 20%.
The Advanced Manufacturing Research Centre (AMRC) at The University of Sheffield, a UK-based research consortium, has developed a prototype for improving the workforce productivity of maintenance and repair operations in sectors such as aerospace, shipping, oil and gas. Using a combination of augmented reality and robotics, it is able to bring critical information and remote expertise directly to field engineers. Early use of the system has yielded reductions in capital expenditure from 3 to 7 per cent, increased production between 8 and 15 per cent and achieved 10 to 25 per cent operating cost savings. This is a great example of the adept use of technology to increase workforce productivity, reduce costs and in turn protect employees.
It is very important to us to get our target audiences to understand the true benefits of our Romex Mobile Workforce Management solution. To this end we have examined the marketplace, talked to your customers and understood their problems and developed our technology to deliver the solutions.
What is interesting working with our clients is discovering how after even a short space of time our mobile apps has made a difference to not only the efficiency of their working practices but also enables them to be Health & Safety compliant, validate their service levels and benefit financially.
Two case studies I will feature in this blog are Amalgamated Lifts and LAPA Security. In discussion with John Brand, Finance Director for Amalgamated Lifts I was keen to understand the company and how Romex was helping. John said: “We have a strongly skilled mobile workforce of which 40% have been with our company for more than 10 years. They are dedicated to customer satisfaction; providing full, open and honest communication, solutions and quick, real time report information. However, we have been using a somewhat dated vehicle telematics system. A system that required the installation of expensive hardware and did not give us the ability to monitor our engineers once they stepped out of their vehicles.”
What is the best way to manage your mobile workforce?