Team Efficiency

Optimise your team's efficiency Issues

  • Your field based staff are the face of your company. As an employer, you are demanding more output, but regulations are making this increasingly difficult
  • It is difficult to monitor your mobile workforce
    • Manage and validate overtime
    • Validate business mileage claims
    • Validate time on site
    • Validate arrival and departure times
    • Service Engineers are more frequently required to work alone in hazardous areas such as plant rooms without Lone Worker protection
Service Levels: The Facts

Solution

By automating the process of monitoring your employees you will be able to:

  • Monitor the length of time your employees are on site
  • Reduce errors
  • Monitor job costs
  • Increase efficiency
  • Ensure compliance with Health and Safety legislation

Benefits

  • To demonstrate and validate service levels, for example, arrival time, times spent on site, number of service visits etc
  • To reduce operational costs which will increase margins, allowing you to be more competitive
  • To demonstrate innovation, giving a competitive edge when bidding for new business
  • To achieve compliance and duty of care without increasing costs
  • To ensure that field based staff are deployed efficiently making best use of time and reducing overtime – allocate to ‘Best Placed Person'
  • To reduce motoring costs by managing driver behavior (speeding) and unnecessary journeys
  • Guarantee customer retention. This is vital so you need to ensure that your company not only offers a service above all your competitors but that you can prove it with validation